Schedules API returning 500

[rob_marklands]

Good day,

This morning, starting from around 8.30AM AEST, the schedules API end point started to return error 500 "Could not process your request. Please contact support."

Code: Select all

https://{{client}}.simprosuite.com/api/v1.0/companies/0/schedules/

Could you please investigate for us?
Thanks

[ajaykapadia]

Hi

We also are experiencing this.

[VincentHoang]

Hey Team,
We’re having the same issue — just wondering if anyone’s already looking into it?

[iconone]

Also reporting this 500 error issue with schedules API.

The error response is:

{ error: 'Could not process your request. Please contact support.' }

[SimproAPITeam]

Hi All,

We are aware of the issue surrounding the schedules endpoint. We have escalated this to the highest priority, and will make a post in this forum chat when it has been resolved. We appreciate your patience and understanding in this matter, and will ensure to get this fixed as soon as possible.

Thank you,

[SimproAPITeam]

Hi All,

Thank you for your patience, I can confirm that this issue is now resolved and the schedules endpoint should work as expected.

Thank you!