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Is there an expiration for an API Application that I set up in Simpro? I set one up on 4/8/2025 (Authorization Code method) to allow me to pull data from Simpro into Quickbase. I was able to get it working and it worked fine until 5/8/2025 - so for 30 days. Then I started getting errors because it failed to authenticate. I created a new API Application in Simpro. I created two new connections in Quickbase; one using the original API Application and one using the new API Application. I was able to authorize both new Quickbase connections and they work fine. So do I have to re-authenticate every 30 days?
I am working with technical people at Quickbase on this. They have said that the authentication needed to be refreshed and are wondering if the Simpro authentication has an expiration date. I don't see anything about an expiration date in either the API Application setup in Simpro or in the Simpro Software API documentation.
I have used API Authentication in another API Application I set up (over 2 years ago), which is what I use for testing with Postman and with a Chrome extension, and have never needed to reauthenticate with those. Perhaps I need to set up differently in Quickbase, but I am not an experienced API user so set up what I could get to work in Quickbase.
API Application Expiration?
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SimproAPITeam
- Posts: 831
- Joined: Wed May 01, 2024 2:31 am
Re: API Application Expiration?
Hi,
The authorization method you have chosen (Authorization Code) will need to be refreshed to get a new access token.
See mode details here:
https://developer.simprogroup.com/apido ... t-workflow
It you have previously used API keys to authenticate it would not be necessary to refresh or update the token as they don't expire. Please note that this is a less secure method of authenticating.
Regards
The authorization method you have chosen (Authorization Code) will need to be refreshed to get a new access token.
See mode details here:
https://developer.simprogroup.com/apido ... t-workflow
It you have previously used API keys to authenticate it would not be necessary to refresh or update the token as they don't expire. Please note that this is a less secure method of authenticating.
Regards
Simpro API Team | Simpro Software Group