Zapier Connection

Posts about the simPRO API. Help/support/how-to etc.
Forum rules
  • Check the documentation first. Before posting questions, please check the documentation to ensure it doesn't already cover what you need.
  • No spam. All automated messages, advertisements, and links to competitor websites will be deleted immediately.
  • Post in relevant sub-forums only. Messages posted in the wrong topic area will be removed and placed in the correct sub-forum by moderators.
  • Respect other users. No flaming or abusing fellow forum members. Users who continue to post inflammatory, abusive comments will be deleted from the forum after two warnings are issued by moderators.
  • Harassment. No threats or harassment of other users will be tolerated. Any instance of threatening or harassing behavior is grounds for deletion from the forums.
  • Adult content. No profanity or pornography is allowed. Posts containing adult material will be deleted.
  • Bandwidth. All images and signatures must be 500 x 500 pixels or smaller. Posts containing over-sized images and signatures will be removed.
  • Illegal content. No re-posting of copyrighted materials or other illegal content is allowed. Any posts containing illegal content or copyrighted materials will be deleted.
Post Reply
Legendaryplumbers
Posts: 1
Joined: Wed Feb 01, 2023 4:19 am

Zapier Connection

Post by Legendaryplumbers » Wed Feb 01, 2023 4:28 am

Hi Team,

We successfully connect Zapier to Simpro and were using it to notify Zapier when a new Schedule was created. This has been working perfectly for a few days however since 12:30pm on 31/01/23 the zapier stopped recieving data from simpro. I have spoken to simpro support and we have disconnect and reconnected the services, tried new zaps and had no luck.

Is there something wrong with the simpro to zapier connection at present?
Is there a way to see if the data is being sent from simpro? Ie Log?

Need assistance asap!

Build: Legendaryplumbers
Top
Audem
Posts: 4
Joined: Wed Feb 01, 2023 5:10 am

Re: Zapier Connection

Post by Audem » Wed Feb 01, 2023 5:11 am

Webhooks are all down.... I called support and they didn't help.
Top
Sindre
Posts: 493
Joined: Wed Apr 20, 2022 4:51 am
Location: Brisbane

Re: Zapier Connection

Post by Sindre » Wed Feb 01, 2023 5:29 am

Hi Audem,
We have double checked and webhooks seems to be firing as normal.

Could you please send me a private message with your build details, the webhook that is not working and what you were trying to update/expecting to receive.

Regards
Sindre
Sindre
API Developer | Simpro Software Group
Top
Sindre
Posts: 493
Joined: Wed Apr 20, 2022 4:51 am
Location: Brisbane

Re: Zapier Connection

Post by Sindre » Wed Feb 01, 2023 5:33 am

Hi Legendaryplumbers,
We haven't noted other reports of Zapier not working with simPRO recently. Could you please send me a private message with your build details, the endpoints affected and some screen shots of the errors you are receiving to help us troubleshoot.

Regards
Sindre
API Developer | Simpro Software Group
Top
Crennotech
Posts: 5
Joined: Thu Sep 27, 2018 11:24 am

Re: Zapier Connection

Post by Crennotech » Wed Feb 01, 2023 6:32 am

I have couple of Webhooks setup on my custom integration system and they are not working today. Is there anything happening.
Top
gautam_syncezy
Posts: 12
Joined: Tue Nov 29, 2022 3:59 pm

Re: Zapier Connection

Post by gautam_syncezy » Wed Feb 01, 2023 7:55 am

Hi everyone, we're getting similar issues here. Webhooks are not sending from SimPRO, even when testing in requestcatcher or similar websites. This seems to affect AU only accounts, US and UK accounts seem alright.
Top
anthon
Posts: 4
Joined: Mon Jan 09, 2023 11:19 am

Re: Zapier Connection

Post by anthon » Wed Feb 01, 2023 8:03 am

No webhooks are being sent for our AU-instance either.
Top
Audem
Posts: 4
Joined: Wed Feb 01, 2023 5:10 am

Re: Zapier Connection

Post by Audem » Wed Feb 01, 2023 11:07 am

Our instance is an AU instance and none of our are working. Hopefully will be able to be sorted soon. :-)
Top
toryvoltora
Posts: 5
Joined: Thu Feb 02, 2023 12:09 am

Re: Zapier Connection

Post by toryvoltora » Thu Feb 02, 2023 12:10 am

Ours is not working also

Build: VoltoraIndustries
Top
Carl Hansen
Posts: 17
Joined: Wed Feb 01, 2023 11:57 pm

Re: Zapier Connection

Post by Carl Hansen » Thu Feb 02, 2023 12:27 am

Yes, same issue with us...
Top
Post Reply

Return to “General Discussion”