Error while refreshing access token

[rish]

Hey I'm using the following code block to fetch the refresh token for build https://spectrum.simprosuite.com

Screen Shot 2022-04-04 at 4.43.02 pm.png (196.02 KiB) Viewed 3663 times

We integrated with this build and saved the first set of token (access and refresh) on 1/04/2022.

On 04/04/2022 we tried to fetch a new set of tokens but we were not able to do so because of invalid refresh token error.

As per api docs the refresh token should be valid for 14 days.


Not sure what is going on here. This code block works fine with other builds though.

[robbertcha]

Hi,

I have already sent you a private message, please check it on your inbox, thank you

[ConsoleDev]

I am having issues with invalid access token too.

Can you advise on where to look to resolve?

[robbertcha]

Hi ConsoleDev,

You can try to grab a new access token and refresh token again by using the endpoint below:-

Reference: https://developer.simprogroup.com/apido ... t-workflow

Endpoint: https://{BUILD_NAME}.simprosuite.com/oauth2/token
Body Request:
{
"grant_type": "authorization_code",
"client_id": {YOUR_CLENT_ID},
"client_secret": "{YOUR_CLIENT_SECRET},
"code": {GET_IT_FROM_AUTHENTICATION_URL},
"state": ""
}

Please do let me know if you still have any issue, thank you