Schedule Endpoint Issue

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MikeB
Posts: 18
Joined: Thu Oct 04, 2018 8:01 am

Schedule Endpoint Issue

Post by MikeB » Sun Mar 20, 2022 8:59 pm

Hi Team,

We've run into a problem syncing Schedules endpoint.

For example, this endpoint works...
https://kenhall.simprosuite.com/api/v1. ... search=any

...but this one fails with an HTTP 500 error after a minute or so:
https://kenhall.simprosuite.com/api/v1. ... search=any

The only difference is that the second endpoint is requesting the second page.

I know we had an issue previously whereby a massive number of records had the same (or similar) DateModified date, and thus a query across a particular period would just clog up. Perhaps that is the case here? Note that the last sync that we successfully got was for the 21-Feb to 1-Mar period, but we have been unsuccessful in querying any combo of date ranges since them. It is interesting that the first page above did work - so if the modification dates are indeed too close, then it is clumpy.
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PremMarkeli
Posts: 148
Joined: Tue Oct 26, 2021 3:11 am

Re: Schedule Endpoint Issue

Post by PremMarkeli » Mon Mar 21, 2022 1:32 am

Hi MikeB,

We are aware of this issue, and currently our engineering team looking into it and will give you an update when the issue is resolved.

Regards.
Prem
API Developer | Simpro Software Group
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MikeB
Posts: 18
Joined: Thu Oct 04, 2018 8:01 am

Re: Schedule Endpoint Issue

Post by MikeB » Mon Apr 04, 2022 11:04 pm

Hi Prem - Issue is still happening until now. Any updates on this one?
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MikeB
Posts: 18
Joined: Thu Oct 04, 2018 8:01 am

Re: Schedule Endpoint Issue

Post by MikeB » Thu Apr 07, 2022 1:25 am

Hi Prem - any updates?
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robbertcha
Posts: 416
Joined: Thu Apr 15, 2021 10:07 pm

Re: Schedule Endpoint Issue

Post by robbertcha » Thu Apr 07, 2022 4:13 am

Hi,

I just try to make a call on the endpoint you provided and It seems already fixed & released, could you please try again on your end and let us know if any problem, thank you.
Robbert
API Developer | simPRO Software Group
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