Webhook for Job / Quote Status / Stage changes

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SyncEzy
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Joined: Thu Aug 09, 2018 8:42 am
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Webhook for Job / Quote Status / Stage changes

Post by SyncEzy » Tue Feb 11, 2020 2:25 am

Hi Team,
We would love to have a Webhook for Job / Quote Status / Stage changes rather than a webhook for every tiny update/edit to the job. Big jobs can get updated hundreds of times and a lot of the time its clutter we don't need.

Whereas a status change is a "Significant " Material Change to the job. Please see if this is possible
SyncEzy
https://syncezy.com/
SAAS Integrations Made Easy !
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michelle
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Joined: Tue Jul 03, 2018 12:30 pm
Location: Brighton
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Re: Webhook for Job / Quote Status / Stage changes

Post by michelle » Tue Mar 17, 2020 5:56 pm

We would second this. Job Status in particular is important as that is normally what the engineer changes when he's on site and gives a better indication of when a job is complete whereas the stage complete can sometimes be set by admin staff several days later so not the most reliable for kpi reporting.
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SyncEzy
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Re: Webhook for Job / Quote Status / Stage changes

Post by SyncEzy » Wed Mar 18, 2020 12:19 am

Thanks @Michelle,

Hi Team,
Another important idea for a webhook trigger would be

When attachments are added / deleted to the Job / Quote, Often we need those files affecting other systems.
SyncEzy
https://syncezy.com/
SAAS Integrations Made Easy !
bgur
Posts: 97
Joined: Sat Apr 27, 2019 10:23 am

Re: Webhook for Job / Quote Status / Stage changes

Post by bgur » Mon Mar 15, 2021 11:07 pm

Would be great even if the Job.Updated webhook payload included information about what had changed. Something like:

Code: Select all

{
   "propertyChanged": "Status",
   "changedFrom": "pending",
   "changedTo": "progress"
}
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