Webhook Issues

[BrettCrowley]

Hi There, I know there have been a few posts already, however, our webhooks stopped working on the 22nd. This has major impacts on our work. Can we please get some sort of announcement as to what has happened and when it will be fixed?

Thanks.

[rick.lan]

Hi BrettCrowley,

Thank you for your message, the message dispatch process somehow stuck and we have it running again now, we are planning to update the dispatch script to avoid such issue happening again.

cheers,

Rick

[BrettCrowley]

Thanks Rick,

I'm assuming there is no status page for these services?

Thanks.

[BrettCrowley]

Hi Rick,

It still appears that we may have an issue getting webhook notifications. Is there a queue of messages that is still being processed?

[Test Inc]

I'm still not getting the notifications when changes are made to our records.

[Michael]

Hi Rick,

Webhooks seem to be no longer working for us as well, any update on this situation would be appreciated?

Thanks,
Michael

[rajeshbogoju]

Still web hooks are not working.

[michelle]

We are also having issues with the webhooks from the sandbox.

[BrettCrowley]

Can we please get an update on this issue. This seems to be causing a lot of problems for a lot of people. Thanks.

[Muqeet]

We have been working on this issue for last couple of days. Problem should be fixed now for most clients. It happened because of a huge number of automated imports/updates. Our webhook system is still fairly new and we are building its capacity to handle various situations.

We are monitoring webhook requests, in the mean time if some of you are still having issues regarding their hooks please send me your build URLs in a private message.