API getting timeout errors (504 / 502 gateway timeout)

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sathish
Posts: 53
Joined: Wed Apr 17, 2019 7:24 am

API getting timeout errors (504 / 502 gateway timeout)

Post by sathish » Fri Mar 14, 2025 1:02 am

Hi Team,

I raised a ticket in helpdesk, please have a look into it.

Simpro Software Case # 992576: API getting timeout errors (504 / 502 gateway timeout)

Regards,
Sathish Kumar.R
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SimproAPITeam
Posts: 831
Joined: Wed May 01, 2024 2:31 am

Re: API getting timeout errors (504 / 502 gateway timeout)

Post by SimproAPITeam » Fri Mar 14, 2025 7:34 am

Hi Sathish,

If you have raised a case through support already, our team will investigate it soon.

If there is any updates, you will be updated from the case.

Thank you
Simpro API Team | Simpro Software Group
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sathish
Posts: 53
Joined: Wed Apr 17, 2019 7:24 am

Re: API getting timeout errors (504 / 502 gateway timeout)

Post by sathish » Fri Mar 14, 2025 7:45 am

Hi Team,

When I enquired the same in helpdesk chat support, they redirected me to post the issue here. Please do a follow-up and let me know who will handle the issue?

Regards,
Sathish Kumar.R
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