Why doesn't simPRO webhook trigger when a Quote is accepted online?

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gautam_syncezy
Posts: 12
Joined: Tue Nov 29, 2022 3:59 pm

Why doesn't simPRO webhook trigger when a Quote is accepted online?

Post by gautam_syncezy » Mon Aug 19, 2024 12:13 pm

Hi simPRO team,

When a Quote is accepted online, it doesn't trigger the Quote Edited webhook. Why is this the case? Is there a workaround?
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SimproAPITeam
Posts: 831
Joined: Wed May 01, 2024 2:31 am

Re: Why doesn't simPRO webhook trigger when a Quote is accepted online?

Post by SimproAPITeam » Tue Aug 20, 2024 4:46 am

Hi,
To trigger a webhook something must be updated on the quote. When a quote is updated online check what is being changed on the quote in Simpro and make sure you subscribe to that event in you webhooks subscription.

For example if your website triggers a change in status on the quote check if you are subscribing to the status event. Or for general updates on the quote subscribe to the quote updated event.

You can test this yourself by setting up a URL that you add to your webhook subscription and test updates. For example on this webhook testing page:
https://webhook.site

Regards
Simpro API Team | Simpro Software Group
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