OAuth token could not be refreshed on some of the endpoints

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MikeB
Posts: 18
Joined: Thu Oct 04, 2018 8:01 am

OAuth token could not be refreshed on some of the endpoints

Post by MikeB » Sun Apr 14, 2024 8:30 am

Hi Team,

I'm getting an error from our server: OAuth token could not be refreshed

but it's not for the entire API. I'm only getting these from specific Endpoints:
- Activity
- Company
- Customer Asset
- Employee
- Mobile Status Log
- Site
- Timesheet

here's a sample request. that's getting an error: "Your authentication details could not be re-verified. Please try connecting again":
https://kenhall.simprosuite.com/api/v1. ... rue,false)
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AidenTew
Posts: 25
Joined: Fri Mar 01, 2024 4:15 am

Re: OAuth token could not be refreshed on some of the endpoints

Post by AidenTew » Mon Apr 15, 2024 12:57 am

Hi MikeB,

Would you mind sharing more about your workflow on how you are getting the OAuth tokens and calling the endpoints, to help us investigate what might be happening?

Thanks,
Aiden
API Developer | Simpro Software Group
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