Data bottleneck

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MikeB
Posts: 18
Joined: Thu Oct 04, 2018 8:01 am

Data bottleneck

Post by MikeB » Tue Dec 21, 2021 2:57 am

Hi Team,

I raised this concern to Simpro helpdesk and was redirected here.

We're connecting our Simpro account to https://synchub.io/ so I can connect our data into a BI platform. I don't have any issues connecting to simpro API however, I'm not able to get any Jobs data.

I was told by the SyncHub support that our Jobs endpoint appears to have hit a large number of Jobs from 8th Dec 2019. It gets overloaded after 1,4000 jobs modified in the 2 days from this date. It's also showing 0 Jobs before this date.

May I ask for your assistance in finding out what's causing the bottleneck? It seems like all jobs on and before 8th Dec 2019 were modified on that day. Is there a way to get past this hump?
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PremMarkeli
Posts: 148
Joined: Tue Oct 26, 2021 3:11 am

Re: Data bottleneck

Post by PremMarkeli » Tue Dec 21, 2021 3:29 am

Hi,

We have sent you a private message, please check your messages.

Regards.
Prem
API Developer | Simpro Software Group
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