500 Internal Server Error

Posts about the simPRO API. Help/support/how-to etc.
Forum rules
  • Check the documentation first. Before posting questions, please check the documentation to ensure it doesn't already cover what you need.
  • No spam. All automated messages, advertisements, and links to competitor websites will be deleted immediately.
  • Post in relevant sub-forums only. Messages posted in the wrong topic area will be removed and placed in the correct sub-forum by moderators.
  • Respect other users. No flaming or abusing fellow forum members. Users who continue to post inflammatory, abusive comments will be deleted from the forum after two warnings are issued by moderators.
  • Harassment. No threats or harassment of other users will be tolerated. Any instance of threatening or harassing behavior is grounds for deletion from the forums.
  • Adult content. No profanity or pornography is allowed. Posts containing adult material will be deleted.
  • Bandwidth. All images and signatures must be 500 x 500 pixels or smaller. Posts containing over-sized images and signatures will be removed.
  • Illegal content. No re-posting of copyrighted materials or other illegal content is allowed. Any posts containing illegal content or copyrighted materials will be deleted.
Post Reply
stewart.afi
Posts: 2
Joined: Wed Dec 18, 2019 3:55 am

500 Internal Server Error

Post by stewart.afi » Wed Dec 18, 2019 3:57 am

We are experiencing "500 Internal Server Error" when attempting to run any queries.
It was working fine this morning (18 December 2019) but now it has stopped working.
Can someone please look into this as a matter of urgency, as we rely on this information for our business.
jellicoe36
Posts: 11
Joined: Tue Dec 11, 2018 1:40 am

Re: 500 Internal Server Error

Post by jellicoe36 » Wed Dec 18, 2019 5:32 am

Also experiencing this issue. Tried putting delays between requests in case it had something to do with sending too many successively, but that doesn't seem to be the case.
Muqeet
Posts: 772
Joined: Mon Dec 03, 2018 3:24 am

Re: 500 Internal Server Error

Post by Muqeet » Thu Dec 19, 2019 1:39 am

Are you guys still getting 500 errors? Send me your build URLs, I ll look it up for you.
Muqeet
API Developer | simPRO Software Group
User avatar
michelle
Posts: 132
Joined: Tue Jul 03, 2018 12:30 pm
Location: Brighton
Contact:

Re: 500 Internal Server Error

Post by michelle » Tue Dec 24, 2019 9:15 am

Getting the same thing to the sandbox but not to client builds. Seems to be intermittent.
Post Reply