[Released] Webhook - Job Stage - COMPLETE is not triggering

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PremMarkeli
Posts: 148
Joined: Tue Oct 26, 2021 3:11 am

Re: [Released] Webhook - Job Stage - COMPLETE is not triggering

Post by PremMarkeli » Thu Dec 16, 2021 12:50 am

Hi,

We have sent you a private message. Please check your inbox.

Regards.
Prem
API Developer | Simpro Software Group
c.oey
Posts: 12
Joined: Tue Feb 09, 2021 12:05 am

Re: [Released] Webhook - Job Stage - COMPLETE is not triggering

Post by c.oey » Mon Dec 20, 2021 10:28 pm

For anyone who is on the same boat with me, I have been told that this is a bug and that they will prioritized this in the next release.

@Premmarkeli - You can also add to this that Quote - Job Status Update is not triggering either.
c.oey
Posts: 12
Joined: Tue Feb 09, 2021 12:05 am

Re: [Released] Webhook - Job Stage - COMPLETE is not triggering

Post by c.oey » Tue Jan 04, 2022 11:21 pm

Just finished doing some test again and can confirmed this has not been fixed while the post has been tagged as RELEASED

From To Expected Pass / Fail Start time Triggered time
Pending Progress Progress Pass 5th Jan – 9:32 AM 5th Jan – 9:33 AM
Pending Complete Resolved Fail 5th Jan – 9:50 AM
Pending Complete Resolved Fail 5th Jan – 10:07 AM

Pending Archived Resolved Pass 5th Jan – 9:59 AM 5th Jan – 10 AM

Progress Pending Pending Pass 5th Jan – 10:05 AM 5th Jan – 10:05 AM
Progress Complete Resolved Fail 5th Jan – 9:36 AM
Progress Archived Resolved Pass 5th Jan – 10:14 AM 5th Jan – 10:15 AM

Complete Pending Pending Pass 5th Jan – 9:55 AM 5th Jan – 9:56 AM
Complete Progress Progress Pass 5th Jan – 10:10 AM 5th Jan – 10:11 AM
Complete Archived Resolved Pass 5th Jan – 9:46 AM 5th Jan – 9:47 AM

Archived Pending Pending Pass 5th Jan – 9:48 AM 5th Jan – 9:49 AM
Archived Progress Progress Pass 5th Jan – 10:02 AM 5th Jan – 10:03 AM
Archived Complete Resolved Fail 5th Jan – 10:17 AM
robbertcha
Posts: 416
Joined: Thu Apr 15, 2021 10:07 pm

Re: [Released] Webhook - Job Stage - COMPLETE is not triggering

Post by robbertcha » Wed Jan 05, 2022 12:11 am

Hi c.oey,

The issue has been fixed, but it is not yet released, I will send you an update when it is pushed and released, thanks for your waiting.
Robbert
API Developer | simPRO Software Group
c.oey
Posts: 12
Joined: Tue Feb 09, 2021 12:05 am

Re: [Released] Webhook - Job Stage - COMPLETE is not triggering

Post by c.oey » Thu Jan 27, 2022 12:24 am

Can confirm this has been fixed
robbertcha
Posts: 416
Joined: Thu Apr 15, 2021 10:07 pm

Re: [Released] Webhook - Job Stage - COMPLETE is not triggering

Post by robbertcha » Thu Jan 27, 2022 5:09 am

Hi c.oey,

We have already replied you via email, thank you
Robbert
API Developer | simPRO Software Group
ConsoleDev
Posts: 8
Joined: Tue Jul 20, 2021 9:18 am

Re: [Released] Webhook - Job Stage - COMPLETE is not triggering

Post by ConsoleDev » Mon Jan 31, 2022 4:01 pm

Hello,

I am still noticing issues with the webhooks not triggering.

I am unable to keep our database of pending and progress jobs with what is stored in SimPro.

I don't have any errors showing, I think the events are not triggering.

I am not sure if this is on update/create/delete.
robbertcha
Posts: 416
Joined: Thu Apr 15, 2021 10:07 pm

Re: [Released] Webhook - Job Stage - COMPLETE is not triggering

Post by robbertcha » Mon Jan 31, 2022 10:33 pm

Hi ConsoleDev,

Thanks for the private message, we are looking into it now and will get back to your ASAP.
Robbert
API Developer | simPRO Software Group
robbertcha
Posts: 416
Joined: Thu Apr 15, 2021 10:07 pm

Re: [Released] Webhook - Job Stage - COMPLETE is not triggering

Post by robbertcha » Mon Jan 31, 2022 11:45 pm

Hi ConsoleDev,

We have already replied you regarding to the issue, please check your inbox, thank you
Robbert
API Developer | simPRO Software Group
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