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Is Webhook suddenly not working is it outdated or any problem from simpro end
Posted: Tue Jan 28, 2020 11:28 am
by rajeshbogoju
Hi i'm working on Simpro Webhook but suddenly it stopped working is their any problem in webhook...
Thanks in advance
Re: Is Webhook suddenly not working is it outdated or any problem from simpro end
Posted: Tue Jan 28, 2020 2:22 pm
by Test Inc
I'm encountering the same issue with webhooks not working
Re: Is Webhook suddenly not working is it outdated or any problem from simpro end
Posted: Wed Jan 29, 2020 2:23 am
by rick.lan
Hi rajeshbogoju,
Thank you for your message, the message dispatch process somehow stuck and we have it running again now, we are planning to update the dispatch script to avoid such issue happening again.
cheers,
Rick
Re: Is Webhook suddenly not working is it outdated or any problem from simpro end
Posted: Wed Jan 29, 2020 5:54 am
by bigkev
None of my webhooks seem to be working since the 22nd as well. When will it be working again and is there any thing I need to do?
Re: Is Webhook suddenly not working is it outdated or any problem from simpro end
Posted: Thu Jan 30, 2020 5:13 am
by rajeshbogoju
Still web hooks are not working.
Re: Is Webhook suddenly not working is it outdated or any problem from simpro end
Posted: Fri Jan 31, 2020 12:41 am
by Muqeet
We have been working on this issue for last couple of days. Problem should be fixed now for most clients. It happened because of a huge number of automated imports/updates. Our webhook system is still fairly new and we are building its capacity to handle various situations.
We are monitoring webhook requests, in the mean time if some of you are still having issues regarding their hooks please send me your build URLs in a private message.
Re: Is Webhook suddenly not working is it outdated or any problem from simpro end
Posted: Wed Mar 18, 2020 1:06 am
by SyncEzy
HI Muqueet,
Is there any way we can go back and look at if the Webhook had a downtime?
We're moving all our integrations to webhooks and I'm trying to understand how can we do troubleshooting on wether a webhook was working correctly at a historical time or not?
Generally, we've found email notifications pretty reliable. Just wondering about Webhooks.