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Vendor Order Lock

Posted: Mon Mar 16, 2026 8:36 am
by jordznz
Hi,

Is it possible to disable the locking of Vendor Orders? We are running into issues where we are trying to update the Approval Stage & Status of Vendor Orders from an external platform however, the record could be left open by a UI user.

Example Error:
{
"errors": [
{
"path": null,
"message": "Vendor order is currently opened by Oliver, Fi. Please try again later.",
"value": null
}
]
}

Thanks
Jordan
Integration Fox

Re: Vendor Order Lock

Posted: Tue Mar 17, 2026 12:15 am
by SimproAPITeam
Hi there,

Unfortunately this concurrency lock is set within the premium suite and is outside the scope of where our REST API lies. I recognise the value in having this as a feature so I'd direct you to email our Product Manger here: [email protected] or if you haven't already I'd recommend signing up to our partners program.

If you sign up to our partners program it provides direct lines of communication and is a much more efficient way to request features and get the latest Simpro updates as well as provide a sandbox environment for you to test implementations, which you can do so here: [email protected]
https://www.simprogroup.com/partners#become-a-partner

Thanks,