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maximum / most complex references possible in simpro webhook payload
Posted: Thu Oct 23, 2025 8:48 am
by tonyo
I have a payload with references like this:
"reference": {
"companyID": 0,
"invoiceID": 3,
"statusID": 16
},
or
"reference": {
"companyID": 0,
"jobID": 3,
"statusID": 16
},
Would like to know the maximum number of such reference IDs that are possible within simpro
Re: maximum / most complex references possible in simpro webhook payload
Posted: Mon Oct 27, 2025 12:40 am
by SimproAPITeam
Hi there,
Webhook payloads are generated on our side when one of the selected events are triggered, and unfortunately they are not customisable by our clients. We aim for the essentials in our webhook event payloads to avoid bloat in our system and we have carefully determined appropriate webhook payloads to hit your system for each of the available events so that you are able to fetch the newly updated data through our API.
Cheers,
Re: maximum / most complex references possible in simpro webhook payload
Posted: Thu Oct 30, 2025 11:42 pm
by tonyo
That didn't answer my question. When you generate a payload, what's the maximum number of reference values possible in the reference array?
Re: maximum / most complex references possible in simpro webhook payload
Posted: Mon Nov 03, 2025 1:09 am
by SimproAPITeam
Hi there,
The maximum number of references that are possible in a webhook payload can be up to 7, that being for customer assets with the second highest being for attachments which can have up to 5. I hope this answers your question.
Thanks,