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API getting timeout errors (504 / 502 gateway timeout)

Posted: Fri Mar 14, 2025 1:02 am
by sathish
Hi Team,

I raised a ticket in helpdesk, please have a look into it.

Simpro Software Case # 992576: API getting timeout errors (504 / 502 gateway timeout)

Regards,
Sathish Kumar.R

Re: API getting timeout errors (504 / 502 gateway timeout)

Posted: Fri Mar 14, 2025 7:34 am
by SimproAPITeam
Hi Sathish,

If you have raised a case through support already, our team will investigate it soon.

If there is any updates, you will be updated from the case.

Thank you

Re: API getting timeout errors (504 / 502 gateway timeout)

Posted: Fri Mar 14, 2025 7:45 am
by sathish
Hi Team,

When I enquired the same in helpdesk chat support, they redirected me to post the issue here. Please do a follow-up and let me know who will handle the issue?

Regards,
Sathish Kumar.R