simPRO API Forum

Hey team,
We are having issues with importing invoices from Simpro. All invoices are working but only few got struck and when I tried using a postman to check, I will get an error message of Slim Application Error.

Can I please get some support here. Let me know what information is needed to debug this at your end.

Please check the appointment...

Hi avinash,
Please report this to our Simpro helpdesk who can try to recreate the issue and raise a ticket if necessary. Include your build details, the request body used when you get the error and relevant ID's and error messages.

https://helpdesk.simprogroup.com/

Regards

Hi, thanks for your reply.

I did reach out to the help desk, also we wrote to support team, but there is no response from anyone yet.
I hope the team understand the criticality, the pending data is invoices and any delay in processing will lead to the payment delays.

Thanks,

Hi avinash,
A fix for this should have been released yesterday, please check that your issues are sorted. If not please report to our helpdesk to will investigate further.

Regards