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Inquiry Regarding Performance of Simpro API Endpoint

Posted: Mon Jan 20, 2025 7:14 am
by gautam_syncezy
Hi Team,

We are consuming the following endpoint from Simpro REST APIs:
Endpoint: /api/v1.0/companies/{companyID}/quotes/{quoteID}/attachments/files/

This endpoint responds within 1 second when a quote has 3 attachments. However, when there are 1400 attachments, it takes over 15 seconds to respond for a single page and up to 90 seconds to retrieve all pages. This delay is significant for us as we use this endpoint to display data on the frontend.

Is there any way to optimize this by adding parameters or using a different endpoint? We need to fetch all the attachments within a job/quote/site, and this delay occurs consistently across jobs, quotes, and sites.

Looking forward to your guidance.