Found issue with API

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johntrickett
Posts: 12
Joined: Sat Sep 28, 2024 11:31 am

Found issue with API

Post by johntrickett » Fri Oct 18, 2024 11:32 am

Good afternoon,

I've been testing using the enterprise-sandbox-uk build, and noticed something unusual on the /api/v1.0/companies/:companyID/customerAssets/ endpoint.

When performing the List all customer assets with sites request against company ID 2, there is a successful response but with an empty array - despite there being records there. If I then perform the /api/v1.0/companies/:companyID/customerAssets/:customerAssetID GET request on a record, I can see the data.

To replicate the issue:

buildUrl = https://enterprise-sandbox-uk.simprosuite.com
companyId = 2
customerAssetId = 607

This shows in the retrieve request but not in the list request. It's not consistent across companies. Obviously not an issue if it is only restricted to sandbox - but if this impacts production builds it could be problematic.
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SimproAPITeam
Posts: 831
Joined: Wed May 01, 2024 2:31 am

Re: Found issue with API

Post by SimproAPITeam » Fri Oct 25, 2024 3:56 am

Hi johntrickett,
Thank you for reporting this.

Could you please submit the information you have posted here through our Simpro helpdesk. That way we get it through the appropriate channels and they will investigate this on the relevant build and create a defect if necessary.

https://helpdesk.simprogroup.com/

Thank you!

Regards
Simpro API Team | Simpro Software Group
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