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500 - Internal Server Error

Posted: Thu Jul 11, 2024 9:30 am
by GTacs
Hi,

We have recently started experiencing Internal Server Errors (500) on the following API endpoint:
/companies/2/customerContracts/

The base endpoint responds quickly, but it struggles as soon as we add the following parameters:
?page=1&pageSize=250&columns=Name,StartDate,EndDate,ContractNo,Value,Notes,Email,Archived,Markup,PricingTier,Customer,CustomFields,ServiceLevels,ID&DateModified=le(2024-07-05)

Could you please take a look at this?

Thanks,

Re: 500 - Internal Server Error

Posted: Fri Jul 12, 2024 6:12 am
by SimproAPITeam
Sure thing, I've raised a ticket for the team to investigate this.

Re: 500 - Internal Server Error

Posted: Wed Jul 17, 2024 11:38 pm
by SimproAPITeam
Hi,

Can you please provide your build details via private message to confirm if the issue is build specific so we can continue our investigation.

Regards.

Re: 500 - Internal Server Error

Posted: Thu Jul 18, 2024 10:35 am
by GTacs
Hi,

Thank you very much.

I have just sent you a private message.

I am looking forward to seeing this resolved.

Regards,

Re: 500 - Internal Server Error

Posted: Fri Jul 19, 2024 4:10 am
by SimproAPITeam
Thanks GTacs,

Message received, we've passed on the info to the team.