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Duplicate Simpro Webhook Notifications
Posted: Mon Jul 01, 2024 3:42 am
by William Nguyen
Hi team,
We are receiving duplicate webhook notifications and can't seem to pinpoint where these are being generated from.
The setups are not duplicated, any assistance would be appreciated.
Re: Duplicate Simpro Webhook Notifications
Posted: Mon Jul 01, 2024 4:57 am
by tonyo
We've had the same problem. No pattern I've been able to detect. And intermittent but definitely duplicates.
Re: Duplicate Simpro Webhook Notifications
Posted: Mon Jul 01, 2024 6:35 am
by SimproAPITeam
Hi,
Thank you both for reporting this. We will investigate what might be causing the duplicate webhooks.
Regards
Re: Duplicate Simpro Webhook Notifications
Posted: Thu Jul 04, 2024 3:54 am
by Josh M
Is there any update on this issue? I've been noticing this happening intermittently over the last week.
Re: Duplicate Simpro Webhook Notifications
Posted: Fri Jul 05, 2024 2:25 am
by jp85
Im also getting 2 POST requests for every webhook!
Here is my apps Log
[2024-07-05T12:21:07.180] [INFO] SimProWebHooks - Received POST request at /SimProWebHooks/
[2024-07-05T12:21:07.181] [DEBUG] SimProWebHooks - Body is: {"ID":"job.created","build":"XXXXXXXXXXXXXX","description":"Job #68270 has been created.","name":"Job","action":"created","reference":{"companyID":3,"jobID":68270},"date_triggered":"2024-07-05T12:20:56+10:00"}
[2024-07-05T12:21:07.735] [INFO] SimProWebHooks - Received POST request at /SimProWebHooks/
[2024-07-05T12:21:07.735] [DEBUG] SimProWebHooks - Body is: {"ID":"job.created","build":"XXXXXXXXXXXXXX","description":"Job #68270 has been created.","name":"Job","action":"created","reference":{"companyID":3,"jobID":68270},"date_triggered":"2024-07-05T12:20:56+10:00"}
Re: Duplicate Simpro Webhook Notifications
Posted: Fri Jul 05, 2024 6:03 am
by SimproAPITeam
Hi,
Can you please share your build details via private message.
Regards.
Re: Duplicate Simpro Webhook Notifications
Posted: Fri Jul 05, 2024 12:58 pm
by stuart007
Same issue with my build.
I even get 3 sometimes, but two webhooks calls seems to be happening consistently.
Re: Duplicate Simpro Webhook Notifications
Posted: Fri Jul 12, 2024 11:46 am
by owen
This happens, and has happened for a while, to me too.
Would be good for a solution.
Re: Duplicate Simpro Webhook Notifications
Posted: Mon Jul 15, 2024 12:41 am
by SimproAPITeam
Hi,
If you are having problems with duplicate webhooks please send a private message with your build name so we can double check the setup and logs.
We have solved this for a few clients already.
Regards