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New Job Triggering Zapier Twice (Again)
Posted: Tue Jun 25, 2024 1:13 pm
by JenniferM
Once again, adding a new job in simPRO is triggering Zapier twice.
Re: New Job Triggering Zapier Twice (Again)
Posted: Thu Jun 27, 2024 10:23 pm
by SimproAPITeam
Hi JenniferM,
Thank you for reporting this.
Is this still happening for you? If so can you please send us a message with your build details and example of jobs that have been created twice so we can try to replicate this on our end.
Regards
Re: New Job Triggering Zapier Twice (Again)
Posted: Wed Jul 03, 2024 3:26 pm
by JenniferM
Wondering if there was any update on this? It is still happening as of about 18 hours ago; haven't added any new jobs since that time. I did send a message with our build info and job #s; I had contacted support as well and they were to be passing along some additional info (screenshots, etc).
Re: New Job Triggering Zapier Twice (Again)
Posted: Mon Jul 29, 2024 12:56 am
by Waterview
I have contacted both Zapier and Simpro and Zapier advise the duplication of Zaps is a Simpro Issue.
Can someone please send me the fix for this issue? All jobs and quotes are being duplicated.
Re: New Job Triggering Zapier Twice (Again)
Posted: Mon Jul 29, 2024 1:33 am
by SimproAPITeam
Hi Waterview,
Can you please PM us your build info so we can further investigate?
Thanks!
Re: New Job Triggering Zapier Twice (Again)
Posted: Mon Jul 29, 2024 1:43 am
by Waterview
Where and how do I PM you?
Re: New Job Triggering Zapier Twice (Again)
Posted: Mon Jul 29, 2024 2:43 am
by SimproAPITeam
You can click to our profile SimproAPITeam, and send Private Message.
Re: New Job Triggering Zapier Twice (Again)
Posted: Tue Jul 30, 2024 1:47 am
by Waterview
Can you tell me the recipent name or is it just admin?
Re: New Job Triggering Zapier Twice (Again)
Posted: Tue Jul 30, 2024 11:20 pm
by SimproAPITeam
Thanks Waterview, we've received and replied to your message.