simPRO API Forum

Posted: **Tue Jun 25, 2024 7:01 am**

UserError: (u"simPRO webhook call 'job' rejected. Security hash mismatch. simPRO signature: 'None'. FRN signature '3cb24a1ad3d3b4796986576f17d8xxxxxxxxxxxx'. Webhook secret: 'a16f8f30928f4546bcc1c2bxxxxxxxxxx'.", None)

Problem began at 14:50 for one connecting customer and now since 16:13 is affecting all of them.

All times AEST

Can someone help?

Posted: **Tue Jun 25, 2024 9:04 pm**

This problem is still happening. We are unable to process webhooks without the Secret being included in the header. This continues to affect thousands or webhooks an hour.

Can someone let me know what is going on and if the problem is being addressed?

Thank you

Posted: **Tue Jun 25, 2024 10:51 pm**

Thank you for reporting this.
We are currently working to fix the issue.

Regards

simPRO API Forum

Webooks not including secret in header

Webooks not including secret in header

Re: Webooks not including secret in header

Re: Webooks not including secret in header