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New simPRO Job Triggering Twice

Posted: Tue Jun 11, 2024 2:28 pm
by JenniferM
This is an issue that comes up periodically. It appears that adding a new job in simPRO is triggering all related Zapier ZAPS twice. This is not a Zapier issue; simPRO is sending the trigger for a new job over twice. I'm guessing it would trigger other applications that are integrated with simPRO twice as well.

I'm not sure what has been done in the past to fix it, but it is happening again. I will also put in a support request (which is where I believe this issue belongs), but they always want to pass me off to the developer forum. Hopefully between the two the issue will be resolved quickly.

Re: New simPRO Job Triggering Twice

Posted: Wed Jun 12, 2024 12:18 am
by Simon Clendon
I noticed this, too. It started yesterday and is happening for multiple simPRO clients that we look after.

Re: New simPRO Job Triggering Twice

Posted: Wed Jun 12, 2024 10:06 pm
by Simon Clendon
The issue seems to be resolved now.

Re: New simPRO Job Triggering Twice

Posted: Thu Jun 13, 2024 12:17 am
by SimproAPITeam
Hi,

Thanks for bringing this to our attention. We are glad to hear it's resolved, and we will keep monitoring it to ensure it stays that way.

Re: New simPRO Job Triggering Twice

Posted: Thu Jun 13, 2024 9:42 pm
by Simon Clendon
@SimproAPITeam, what was the issue?