Timeline "Work Note"
Posted: Tue May 07, 2024 3:52 am
Within the API, we looking for the timestamp for the 'Work Note' from the timeline after it is updated. Many times there are spelling or other grammar issues that must be corrected before customer views. It appears after the update is completed, the timestamp remains the same there for there is no way of knowing there has been a change.
Is there a webhook for this? Didn't see in documentation.
Is there another way to get the 'Work Note' information from the API.
Is there a webhook for this? Didn't see in documentation.
Is there another way to get the 'Work Note' information from the API.