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Timeline "Work Note"

Posted: Tue May 07, 2024 3:52 am
by giggida
Within the API, we looking for the timestamp for the 'Work Note' from the timeline after it is updated. Many times there are spelling or other grammar issues that must be corrected before customer views. It appears after the update is completed, the timestamp remains the same there for there is no way of knowing there has been a change.

Is there a webhook for this? Didn't see in documentation.

Is there another way to get the 'Work Note' information from the API.

Re: Timeline "Work Note"

Posted: Wed May 08, 2024 1:54 am
by SimproAPITeam
Hi giggida,
The work compled notes are available on the work order endpoint. Here you can see the latest notes and also the timestamp when the work order was modified.

You can find the endpoint here:
https://developer.simprogroup.com/apido ... 4e970aae48

Code: Select all

/api/v1.0/companies/{companyID}/jobWorkOrders/{jobWorkOrderID}
I hope this provides the information you are looking for.

Regards

Re: Timeline "Work Note"

Posted: Mon May 13, 2024 5:10 pm
by giggida
This does not appear to be the end point for the work notes in the Activity screen. See the attached images from UI. Thanks!