Page 1 of 1

OAuth token could not be refreshed on some of the endpoints

Posted: Sun Apr 14, 2024 8:30 am
by MikeB
Hi Team,

I'm getting an error from our server: OAuth token could not be refreshed

but it's not for the entire API. I'm only getting these from specific Endpoints:
- Activity
- Company
- Customer Asset
- Employee
- Mobile Status Log
- Site
- Timesheet

here's a sample request. that's getting an error: "Your authentication details could not be re-verified. Please try connecting again":
https://kenhall.simprosuite.com/api/v1. ... rue,false)

Re: OAuth token could not be refreshed on some of the endpoints

Posted: Mon Apr 15, 2024 12:57 am
by AidenTew
Hi MikeB,

Would you mind sharing more about your workflow on how you are getting the OAuth tokens and calling the endpoints, to help us investigate what might be happening?

Thanks,