Page 1 of 1
API - Returned Status 500
Posted: Thu Apr 11, 2024 11:05 pm
by davetar
Hello
Since yesterday evening we have been getting lots and lots of Status 500 errors when reading and writing to the API.
Anyone else having this problem?
Re: API - Returned Status 500
Posted: Fri Apr 12, 2024 12:37 am
by jsalmon
We are also seeing a lot of API requests timing out with a 500 error.
Re: API - Returned Status 500
Posted: Fri Apr 12, 2024 1:39 am
by Alantod17
We have many reports for timeouts from multiple customers as well
Re: API - Returned Status 500
Posted: Fri Apr 12, 2024 2:32 am
by jwhit
Hi,
Has anyone heard any news about this "500 internal server error" response from API call?
Regards
Ari
Re: API - Returned Status 500
Posted: Fri Apr 12, 2024 2:36 am
by davetar
No news, but it seems to be working at the moment. For the last hour or so.
Hoping to hear what happened and whether it is likely to happen again - Sindre?
Re: API - Returned Status 500
Posted: Fri Apr 12, 2024 3:23 am
by jwhit
Thank you.
I can confirm that our system is also no longer receiving the 500 error.
Yes, I am also hoping for an update of what happened and the likelihood it is happening again.
Regards
Ari
Re: API - Returned Status 500
Posted: Sun Apr 14, 2024 11:37 pm
by AidenTew
Hey all,
Thank everone for bringing this to our attention, Can you share your Simpro builds and possibly endpoints that were used through PM to me so that we can investigate this?
Cheers.