Page 1 of 1

Webhook duplicate requests

Posted: Tue Apr 02, 2024 8:43 am
by peta brown
We've encountered a challenging issue within our system where duplicate webhook events are being sent sporadically. Despite our best efforts, pinpointing the root cause has proven to be elusive.
Name: Hubspot Quote Object Update/Create
Status : Enabled
Callback URL: https://garage-door-api.herokuapp.com/h ... l-webhook/
Events: Quote, Job, Activity schedule, Quote schedule, Purchase Order, Asset Types, Asset

Re: Webhook duplicate requests

Posted: Thu Apr 04, 2024 3:55 am
by dan.zhang
Hi Peta,
Could you please provide more detailed information with private message and we will have a check of our logs.
your build details, the subscription ID for the duplicate webhook and the customer ID's of affected customers.

Regards

Re: Webhook duplicate requests

Posted: Thu Apr 04, 2024 7:19 am
by peta brown
dan.zhang wrote: ↑Thu Apr 04, 2024 3:55 am Hi Peta,
Could you please provide more detailed information with private message and we will have a check of our logs.
your build details, the subscription ID for the duplicate webhook and the customer ID's of affected customers.

Regards
Sent the detail in PM

Re: Webhook duplicate requests

Posted: Fri Apr 05, 2024 4:03 am
by Sindre
Hi, Peta,
I have responded to your private message in regards to updating quotes and the information we need to try and recreate this.

Regards

Re: Webhook duplicate requests

Posted: Fri Apr 05, 2024 7:25 am
by peta brown
Sindre wrote: ↑Fri Apr 05, 2024 4:03 am Hi, Peta,
I have responded to your private message in regards to updating quotes and the information we need to try and recreate this.

Regards
Thanks, I have reverted back with all the answers