API Endpoint Issue

Posts about the simPRO API. Help/support/how-to etc.
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FFsimprouser
Posts: 13
Joined: Tue Feb 15, 2022 1:57 pm

API Endpoint Issue

Post by FFsimprouser » Wed Mar 27, 2024 1:10 pm

We have had an issue the last two days where our delete requests have succeeded but the post request failed to the quoting end points. This is automated overnight.

However if we rerun it during the day it deletes and posts into the same quotes.

Is there a maintenance window somewhere between 10:30pm and midnight (UK time) that we should avoid?
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Sindre
Posts: 493
Joined: Wed Apr 20, 2022 4:51 am
Location: Brisbane

Re: API Endpoint Issue

Post by Sindre » Wed Mar 27, 2024 10:33 pm

Hi FFsimprouser,
There has not been any planned outage in that time frame or any regular downtime that should interrupt your processes being run at night.

We have not had any other reports of issues with the API yet so please try and rerun your processes tonight.

If you have logs from the failed post requests please see if there are any error messages that could be helpful to explain this.

Regards
Sindre
API Developer | Simpro Software Group
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