simPRO API Forum

Hi,

We've setup a couple of webhooks in simPRO for Contacts, Customer Companies & Individuals.

For some reason there are large delays in when the webhook is sent / this isn't consistent.

Also we note it takes roughly 40 seconds minimum for a webhook to be sent, is that normal?

cleanairtech.simprosuite.com

For example: one customer company record, was created at 3:50 pm then it was only sent via webhook at 4:04pm.
Transaction ID: 422567961

Hi Blake,
We've had some periods lately with very high webhook traffic and this caused delays for all customers. It's currently being processed as normal without any delays.

All webhooks are going through a queue before being sent and there may be delays but they should all be processed.

Regards

Hi Sindre,

Is there anyway we can get notified of delays or expected duration before a webhook is sent?

Hi,
Unfortunately we don't have any queue status available publicly.

Regards

Hi Sindre,

No worries, any plans to include this in the future? Or over API see a list of "my webhooks in queue"?

Is there any other way of a user to be able to checking pending webhooks (other than the webhook logs tab)?

HI Sindre,

No worries, are there any plans to include this in the future or over API see a list of my webhooks in queue?

Also is there any other way of a user checking webhook status (other than the webhook logs tab).

Best,
Blake

Hi Blake,
Currently the webhook logs is the only way to check the status of triggered webhooks.

Regards