simPRO API Forum

Don't shoot me if this is the wrong place, your support department said you are handling all BI issues as well now...

using BI i'm running a query selecting from asset service levels as:

select * from simpro_asset_service_levels where asset_id=

This is returning me a Next Service Date of 30 September 2025.

If I look at that asset in simPRO OR via the API I am told its 28th June 2024 (and maintenance planner is relying on this date).

is there a reason that the BI tool doesn't return the data as I expect?

Hi alphagareth

our BI product is supported as part of the Simpro Premium application itself so I have contacted our Support team and requested that they handle your enquiry accordingly. They should reach out to you soon.

Regards

Nigel

Thanks Nigel,

I'm sure they will send me back here to you again i did tell them twice its BI not API haha