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Get timed out error when trying to get an authentication token from SimPRO sandbox

Posted: Sun Sep 03, 2023 11:47 pm
by RyanHuynh
Hi SimPRO support,

We are building a middleware to sync data between SimPRO and Dynamic 2009. When we call the sandbox SimPRO API for getting SimPRO job number out of simPRO, we have timed out errors as below :

Code: Select all

System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Net.WebException: The operation has timed out

   at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)

   at System.Net.HttpWebRequest.GetRequestStream()

   at PASimPROInterface.SimPROInterface.GetToken() in C:\Users\ebakk\source\repos\PASimPROInterface\PASimPROInterface\SimPROInterface.cs:line 243

   at PASimPROInterface.SimPROInterface.SendGETRequest(String uri) in C:\Users\ebakk\source\repos\PASimPROInterface\PASimPROInterface\SimPROInterface.cs:line 190

   at PASimPROInterface.SimPROInterface.GetJobs(DateTime _sinceWhen) in C:\Users\ebakk\source\repos\PASimPROInterface\PASimPROInterface\SimPROInterface.cs:line 44

   --- End of inner exception stack trace ---

   at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)

   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks)

   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)

   at ClrBridgeImpl.InvokeClrInstanceMethod(ClrBridgeImpl* , ObjectWrapper* objectWrapper, Char* pszMethodName, Int32 argsLength, ObjectWrapper** arguments, Boolean* argsAreByRef, Boolean* isException)
This timed-out error happened at least for the following two endpoints but I don’t think it is limited to any particular endpoint.

https://enterprise-sandbox-au.simprosui ... s/477/jobs
https://enterprise-sandbox-au.simprosui ... uth2/token

Could I have advice to overcome this?

Thank you