simPRO API Forum

Hi, we use Webex VoIP for our company I've been trying to get it to work with SIM pro for about six months now I have been back and forth with developers from Webex and SIM pro and cannot get a straight answer as to why it won't work whenever I enter the address and the credentials for each user it just gives me a timeout error in softphone or else it gives me a error about trial period expired which I'm not too sure as we are full licencing for Webex and Simpro.

I have spoken to our VOIP provider (access4) and they want to know if Simpro VoIP has its own built in PBX system I really need help as we cannot get the two working we just want to be able to make calls through SIM pro so each call will be noted in a contact or job as we have to manually do this and make who literally lthousands of calls a month.

Thanks!

Thank you for your question, sorry to hear you are having difficulties.
The VOIP solution is not part of the API Framework so you would be better served raising a case with our support team who will forward your issue to the appropriate Simpro team.
I believe you have already spoken with a Support representative so I have asked them to review this.
Regards
Nige