Page 1 of 2
Zapier Connection
Posted: Wed Feb 01, 2023 4:28 am
by Legendaryplumbers
Hi Team,
We successfully connect Zapier to Simpro and were using it to notify Zapier when a new Schedule was created. This has been working perfectly for a few days however since 12:30pm on 31/01/23 the zapier stopped recieving data from simpro. I have spoken to simpro support and we have disconnect and reconnected the services, tried new zaps and had no luck.
Is there something wrong with the simpro to zapier connection at present?
Is there a way to see if the data is being sent from simpro? Ie Log?
Need assistance asap!
Build: Legendaryplumbers
Re: Zapier Connection
Posted: Wed Feb 01, 2023 5:11 am
by Audem
Webhooks are all down.... I called support and they didn't help.
Re: Zapier Connection
Posted: Wed Feb 01, 2023 5:29 am
by Sindre
Hi Audem,
We have double checked and webhooks seems to be firing as normal.
Could you please send me a private message with your build details, the webhook that is not working and what you were trying to update/expecting to receive.
Regards
Sindre
Re: Zapier Connection
Posted: Wed Feb 01, 2023 5:33 am
by Sindre
Hi Legendaryplumbers,
We haven't noted other reports of Zapier not working with simPRO recently. Could you please send me a private message with your build details, the endpoints affected and some screen shots of the errors you are receiving to help us troubleshoot.
Regards
Re: Zapier Connection
Posted: Wed Feb 01, 2023 6:32 am
by Crennotech
I have couple of Webhooks setup on my custom integration system and they are not working today. Is there anything happening.
Re: Zapier Connection
Posted: Wed Feb 01, 2023 7:55 am
by gautam_syncezy
Hi everyone, we're getting similar issues here. Webhooks are not sending from SimPRO, even when testing in requestcatcher or similar websites. This seems to affect AU only accounts, US and UK accounts seem alright.
Re: Zapier Connection
Posted: Wed Feb 01, 2023 8:03 am
by anthon
No webhooks are being sent for our AU-instance either.
Re: Zapier Connection
Posted: Wed Feb 01, 2023 11:07 am
by Audem
Our instance is an AU instance and none of our are working. Hopefully will be able to be sorted soon.

Re: Zapier Connection
Posted: Thu Feb 02, 2023 12:10 am
by toryvoltora
Ours is not working also
Build: VoltoraIndustries
Re: Zapier Connection
Posted: Thu Feb 02, 2023 12:27 am
by Carl Hansen
Yes, same issue with us...