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SECURITY TOKEN FOR API CALL - NOT FUNCTIONING

Posted: Thu Dec 22, 2022 2:16 am
by steve2468
We ahve an automatic process that exchange data using API.

One part is getting a security token from your site on hourly basis.

That part has been failing since 18 hours ago with no error message.

It had failed late Tuesday and recovered on Wednesday morning.
However, it failed again 18hours ago and has not recovered

It's been working fine since September.

Re: SECURITY TOKEN FOR API CALL - NOT FUNCTIONING

Posted: Thu Dec 22, 2022 2:51 am
by robbertcha
Hi,

Do you mind to provide your build details & access token (which has failed to access) via private message? we will chat with our cloud team and get back to you if any update, thank you.

Re: SECURITY TOKEN FOR API CALL - NOT FUNCTIONING

Posted: Fri Dec 23, 2022 7:31 am
by steve2468
Checking that you received my 2 pms?

Re: SECURITY TOKEN FOR API CALL - NOT FUNCTIONING

Posted: Mon Jan 02, 2023 11:27 pm
by robbertcha
Hi,

Yes and I have already replied, please check on your private messages inbox, thank you