responseTimes Multiple

Posts about the simPRO API. Help/support/how-to etc.
Forum rules
  • Check the documentation first. Before posting questions, please check the documentation to ensure it doesn't already cover what you need.
  • No spam. All automated messages, advertisements, and links to competitor websites will be deleted immediately.
  • Post in relevant sub-forums only. Messages posted in the wrong topic area will be removed and placed in the correct sub-forum by moderators.
  • Respect other users. No flaming or abusing fellow forum members. Users who continue to post inflammatory, abusive comments will be deleted from the forum after two warnings are issued by moderators.
  • Harassment. No threats or harassment of other users will be tolerated. Any instance of threatening or harassing behavior is grounds for deletion from the forums.
  • Adult content. No profanity or pornography is allowed. Posts containing adult material will be deleted.
  • Bandwidth. All images and signatures must be 500 x 500 pixels or smaller. Posts containing over-sized images and signatures will be removed.
  • Illegal content. No re-posting of copyrighted materials or other illegal content is allowed. Any posts containing illegal content or copyrighted materials will be deleted.
Post Reply
User avatar
alphagareth
Posts: 10
Joined: Thu May 26, 2022 6:25 am
Location: London

responseTimes Multiple

Post by alphagareth » Wed Jul 06, 2022 4:36 pm

Is there any way to use the /multiple option against responseTimes to mass add them to customers?

I get invalid route when I try with customers/responseTimes/multiple/ so i'm assuming no, but I have nearly a million records to do this for so figured using /multiple and doing them in chunks would be more expedient!
Top
Sindre
Posts: 493
Joined: Wed Apr 20, 2022 4:51 am
Location: Brisbane

Re: responseTimes Multiple

Post by Sindre » Wed Jul 06, 2022 11:53 pm

Hi alphagareth,
I did a couple of tests on our side and it should work fine posting several response times on one customer with the endpoint below.

/api/v1.0/companies/{companyID}/customers/{customerID}/responseTimes/multiple/

Be careful not to add the same ResponseTime ID several times as it can not create duplicates on one customer and add multiple records in this format:

[
{
"ResponseTime": 0,
"Days": 0,
"Hours": 0,
"Minutes": 0,
"IsDefault": true
},
{
"ResponseTime": 0,
"Days": 0,
"Hours": 0,
"Minutes": 0,
"IsDefault": true
}
]

Regards
Sindre
API Developer | Simpro Software Group
Top
User avatar
alphagareth
Posts: 10
Joined: Thu May 26, 2022 6:25 am
Location: London

Re: responseTimes Multiple

Post by alphagareth » Thu Jul 07, 2022 7:22 am

Thanks Sindri, I was hoping to add to multiple customers in one go. The excel importer doesn't cover responseTimes so was looking for a quickish way to catch up. I'll just ask my team to add the response times in as they receive calls, its all good :-)

Thanks for checking for me!
Top
Post Reply

Return to “General Discussion”