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Jobs being locked by API Account

Posted: Thu Oct 07, 2021 12:58 pm
by ConsoleDev
Hello,

I have tried to use the API to invoice a job and the first call I receive this: Could not create this Customer invoice. Job has already been invoiced.

and the second call tells me the job is locked by the API account.

The API account shouldn't still be editing the job as its not a real account... How Can this be resolved.

Re: Jobs being locked by API Account

Posted: Thu Oct 07, 2021 10:41 pm
by robbertcha
Hi,

Are the first call & second call using the same job ID and the same endpoint? if yes, do you mind to send me the job ID & endpoint via private message, so we can check for you, thank you.

Re: Jobs being locked by API Account

Posted: Tue Jun 21, 2022 2:49 am
by HNCDev
Did you ever find a solution for this? The same thing has happened to us.

Re: Jobs being locked by API Account

Posted: Wed Jun 22, 2022 12:54 am
by Sindre
Hi HNCDev,

To help us investigate and recreate the issues you are experiencing please provide more details on a private message.

Helpful information would be your build details, a step by step process on what you did before the problem occurred. With some screen shots if you think that would be helpful to understand your situation.