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New Sandbox account question

Posted: Sun Nov 08, 2020 6:07 am
by BradLegassick
Hi I have a question regarding the <client> name we are mean to put in the https://<client>.simprosuite.com/api/
I registered for a sandbox account but don't have a client name to enter here. Is it my company name as the developer or some sample client name? Be kind I am new here :)

Re: New Sandbox account question

Posted: Sun Nov 08, 2020 11:57 pm
by Muqeet
Hello Brad,

Client name is the subdomain of your build URL. If you have an Australian sandbox account with build URL enterprise-sandbox-au.simprosuite.com, then <client> is enterprise-sandbox-au

Re: New Sandbox account question

Posted: Tue Nov 10, 2020 7:25 pm
by BradLegassick
Hi Muqeet, thanks for the reply. Am I able to access a live account using the sandbox?

Re: New Sandbox account question

Posted: Tue Nov 10, 2020 11:49 pm
by Muqeet
Sandbox accounts are for sandbox builds. To access live build, you will need to create an api application account in your build.