Mobile Audits Access Via API
Posted: Wed Sep 30, 2020 1:18 am
Hello. Upon asking some SimPRO contacts for advice on this question, they recommended I ask here as well.
Context: Our company is about to start using SimPRO Mobile Audits for a 'Pre-Start Safety Checklist' before a Technician can Start Work on a site. There will be about ~20-40 of these audits coming in per day.
When a technician answers 'No' to any question e.g. 'Are you trained to use hazardous chemicals on site', they are taken to a new question prompting them to call their supervisor and then enter a note as to how the risk was mitigated / what conversation was had.
However. Mobile Audits only create a 'dumb' PDF Attachment to a job. Meaning, if we want to report on or investigate the results of this audit procedure, it would require someone manually going through every Attachment on every job that any Technician goes to.
So: does the SimPRO API interact with Mobile Audits in any way? Can we use the SimPRO API to monitor or extract the answers being given in Mobile Audits? Is it possible in theory to have the results of an audit prepared as something other than PDF and/or sent somewhere else? Ideally, we would want to look at creating a tool that builds a report out of all the 'No' answers, or notifies someone when a Technician gives a 'No' answer.
I am aware that the API can get some basic details about Attachments, such as date added, via Jobs as detailed here: http://developer.simprogroup.com/apidoc ... 6ee72946b0
But what I am asking is can we look into Mobile Audits in more detail than just as Attachments - something behind the scenes has to be preparing the results of the Audit into that PDF document, and that's what we want to get at.
If this is impossible, the fallback plan is to make an API tool that just looks at all incoming attachments over a day or week and gives that info to someone to check.
Context: Our company is about to start using SimPRO Mobile Audits for a 'Pre-Start Safety Checklist' before a Technician can Start Work on a site. There will be about ~20-40 of these audits coming in per day.
When a technician answers 'No' to any question e.g. 'Are you trained to use hazardous chemicals on site', they are taken to a new question prompting them to call their supervisor and then enter a note as to how the risk was mitigated / what conversation was had.
However. Mobile Audits only create a 'dumb' PDF Attachment to a job. Meaning, if we want to report on or investigate the results of this audit procedure, it would require someone manually going through every Attachment on every job that any Technician goes to.
So: does the SimPRO API interact with Mobile Audits in any way? Can we use the SimPRO API to monitor or extract the answers being given in Mobile Audits? Is it possible in theory to have the results of an audit prepared as something other than PDF and/or sent somewhere else? Ideally, we would want to look at creating a tool that builds a report out of all the 'No' answers, or notifies someone when a Technician gives a 'No' answer.
I am aware that the API can get some basic details about Attachments, such as date added, via Jobs as detailed here: http://developer.simprogroup.com/apidoc ... 6ee72946b0
But what I am asking is can we look into Mobile Audits in more detail than just as Attachments - something behind the scenes has to be preparing the results of the Audit into that PDF document, and that's what we want to get at.
If this is impossible, the fallback plan is to make an API tool that just looks at all incoming attachments over a day or week and gives that info to someone to check.