Schedule Rate not showing up properly

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gautam_syncezy
Posts: 12
Joined: Tue Nov 29, 2022 3:59 pm

Schedule Rate not showing up properly

Post by gautam_syncezy » Mon Jul 20, 2026 11:17 am

An employee named Bunty is assigned to multiple companies.
When I fetch the timesheets for Company 10 for 13 July, the response also includes a timesheet from Company 9. This behaviour is expected and is not the issue.
The actual issue is that the Schedule Rate is missing from the timesheet data, even though the schedule reference is present. The href property points to the following schedule resource:
"_href": "/api/v1.0/companies/10/jobs/7804/sections/22628/costCenters/16875/schedules/8359"

Since the schedule is correctly referenced under Company 10, the corresponding Schedule Rate should also be returned, but it is missing.

API endpoint used: https://syncezy.simprosuite.com/api/v1. ... tivity,Job

Response:

[
{
"UID": "6a54c3904dc5f",
"ScheduleType": "Job",
"Reference": "7804-16875",
"_href": "/api/v1.0/companies/0/jobs/7804/sections/22628/costCenters/16875/schedules/8359",
"Date": "2026-07-13",
"StartTime": "13:45",
"EndTime": "20:45",
"TotalHrs": 7,
"ScheduleRate": {
"ID": "",
"Name": ""
},
"Cost": 0,
"OverheadCost": 0,
"TotalCost": 0
}
]

Please let me know if any details are required.
SimproAPITeam
Posts: 831
Joined: Wed May 01, 2024 2:31 am

Re: Schedule Rate not showing up properly

Post by SimproAPITeam » Sun Jul 26, 2026 11:08 pm

Hi,
Thank you for reporting this. Can you please submit this as a case to our helpdesk.

https://helpdesk.simprogroup.com/

Please include the build name, company id and id's as mentioned below. They can then replicate the issue and create a defect if it is not working as intended.

Regards
Simpro API Team | Simpro Software Group
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