Unable to Update Work Order Time Blocks

[gterra]

Hi All,

Trying to update Job Cards using the endpoint:
/api/v1.0/companies/{companyID}/jobs/{jobID}/sections/{sectionID}/costCenters/{costCenterID}/workOrders/{workOrderID}


Documentation can be found here: https://developer.simprogroup.com/apido ... 9050a003bf

It was working previously, but since last week it has stopped functioning properly. I’m able to add a time block, however I can’t modify it once it’s created.

When checking on the SimPRO mobile app, I’m able to edit the time block without any issues, so it appears to only be affecting the desktop version.

I’ve also checked the API calls and I’m not getting any errors — the request returns a 204 status code response.

Do you have any idea what could be causing this?

Any advice would be greatly appreciated.

[calvin]

We're experiencing the same issue. All was working fine on Friday last week, but as of Monday work order patches are no longer being processed despite 204 response.

[gterra]

Can someone from SimPro have a look at this? My users cannot update their timesheet this is a critical feature that we use

[SimproAPITeam]

Hi,

I was not able to replicate this problem. Has this been raised with our support? They will escalate this directly to the team for review.
more info: viewtopic.php?f=3&t=2675

Please share which customers are impacted with sample payload used as well when raising the ticket to help investigation.

[gterra]

Hi Team,

I've escalated to support, I've sent you a private message with the details can you please let me know ASAP.

Thanks