Slim Application Error

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avinash.walkerscott
Posts: 17
Joined: Tue Mar 26, 2024 8:49 pm
Location: New Zealand

Slim Application Error

Post by avinash.walkerscott » Tue Jan 21, 2025 9:44 pm

Hey team,
We are having issues with importing invoices from Simpro. All invoices are working but only few got struck and when I tried using a postman to check, I will get an error message of Slim Application Error.

Can I please get some support here. Let me know what information is needed to debug this at your end.

Please check the appointment...
Attachments
Vendor invoice failure.png
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Cheers
Avinash
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SimproAPITeam
Posts: 831
Joined: Wed May 01, 2024 2:31 am

Re: Slim Application Error

Post by SimproAPITeam » Wed Jan 22, 2025 12:43 am

Hi avinash,
Please report this to our Simpro helpdesk who can try to recreate the issue and raise a ticket if necessary. Include your build details, the request body used when you get the error and relevant ID's and error messages.

https://helpdesk.simprogroup.com/

Regards
Simpro API Team | Simpro Software Group
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avinash.walkerscott
Posts: 17
Joined: Tue Mar 26, 2024 8:49 pm
Location: New Zealand

Re: Slim Application Error

Post by avinash.walkerscott » Wed Jan 22, 2025 8:53 pm

Hi, thanks for your reply.

I did reach out to the help desk, also we wrote to support team, but there is no response from anyone yet.
I hope the team understand the criticality, the pending data is invoices and any delay in processing will lead to the payment delays.

Thanks,
Cheers
Avinash
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SimproAPITeam
Posts: 831
Joined: Wed May 01, 2024 2:31 am

Re: Slim Application Error

Post by SimproAPITeam » Thu Jan 23, 2025 10:22 pm

Hi avinash,
A fix for this should have been released yesterday, please check that your issues are sorted. If not please report to our helpdesk to will investigate further.

Regards
Simpro API Team | Simpro Software Group
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