Duplicate Simpro Webhook Notifications

[William Nguyen]

Hi team,

We are receiving duplicate webhook notifications and can't seem to pinpoint where these are being generated from.

The setups are not duplicated, any assistance would be appreciated.

[tonyo]

We've had the same problem. No pattern I've been able to detect. And intermittent but definitely duplicates.

[SimproAPITeam]

Hi,
Thank you both for reporting this. We will investigate what might be causing the duplicate webhooks.

Regards

[Josh M]

Is there any update on this issue? I've been noticing this happening intermittently over the last week.

[jp85]

Im also getting 2 POST requests for every webhook!

Here is my apps Log

[2024-07-05T12:21:07.180] [INFO] SimProWebHooks - Received POST request at /SimProWebHooks/
[2024-07-05T12:21:07.181] [DEBUG] SimProWebHooks - Body is: {"ID":"job.created","build":"XXXXXXXXXXXXXX","description":"Job #68270 has been created.","name":"Job","action":"created","reference":{"companyID":3,"jobID":68270},"date_triggered":"2024-07-05T12:20:56+10:00"}

[2024-07-05T12:21:07.735] [INFO] SimProWebHooks - Received POST request at /SimProWebHooks/
[2024-07-05T12:21:07.735] [DEBUG] SimProWebHooks - Body is: {"ID":"job.created","build":"XXXXXXXXXXXXXX","description":"Job #68270 has been created.","name":"Job","action":"created","reference":{"companyID":3,"jobID":68270},"date_triggered":"2024-07-05T12:20:56+10:00"}

[SimproAPITeam]

Hi,

Can you please share your build details via private message.

Regards.

[stuart007]

Same issue with my build.
I even get 3 sometimes, but two webhooks calls seems to be happening consistently.

[owen]

This happens, and has happened for a while, to me too.

Would be good for a solution.

[SimproAPITeam]

Hi,
If you are having problems with duplicate webhooks please send a private message with your build name so we can double check the setup and logs.
We have solved this for a few clients already.

Regards