New Job Triggering Zapier Twice (Again)

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JenniferM
Posts: 11
Joined: Wed Aug 30, 2023 5:30 pm

New Job Triggering Zapier Twice (Again)

Post by JenniferM » Tue Jun 25, 2024 1:13 pm

Once again, adding a new job in simPRO is triggering Zapier twice.
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SimproAPITeam
Posts: 831
Joined: Wed May 01, 2024 2:31 am

Re: New Job Triggering Zapier Twice (Again)

Post by SimproAPITeam » Thu Jun 27, 2024 10:23 pm

Hi JenniferM,
Thank you for reporting this.

Is this still happening for you? If so can you please send us a message with your build details and example of jobs that have been created twice so we can try to replicate this on our end.

Regards
Simpro API Team | Simpro Software Group
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JenniferM
Posts: 11
Joined: Wed Aug 30, 2023 5:30 pm

Re: New Job Triggering Zapier Twice (Again)

Post by JenniferM » Wed Jul 03, 2024 3:26 pm

Wondering if there was any update on this? It is still happening as of about 18 hours ago; haven't added any new jobs since that time. I did send a message with our build info and job #s; I had contacted support as well and they were to be passing along some additional info (screenshots, etc).
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Waterview
Posts: 3
Joined: Mon Jul 29, 2024 12:54 am

Re: New Job Triggering Zapier Twice (Again)

Post by Waterview » Mon Jul 29, 2024 12:56 am

I have contacted both Zapier and Simpro and Zapier advise the duplication of Zaps is a Simpro Issue.

Can someone please send me the fix for this issue? All jobs and quotes are being duplicated.
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SimproAPITeam
Posts: 831
Joined: Wed May 01, 2024 2:31 am

Re: New Job Triggering Zapier Twice (Again)

Post by SimproAPITeam » Mon Jul 29, 2024 1:33 am

Hi Waterview,

Can you please PM us your build info so we can further investigate?

Thanks!
Simpro API Team | Simpro Software Group
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Waterview
Posts: 3
Joined: Mon Jul 29, 2024 12:54 am

Re: New Job Triggering Zapier Twice (Again)

Post by Waterview » Mon Jul 29, 2024 1:43 am

Where and how do I PM you?
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SimproAPITeam
Posts: 831
Joined: Wed May 01, 2024 2:31 am

Re: New Job Triggering Zapier Twice (Again)

Post by SimproAPITeam » Mon Jul 29, 2024 2:43 am

You can click to our profile SimproAPITeam, and send Private Message.
Simpro API Team | Simpro Software Group
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Waterview
Posts: 3
Joined: Mon Jul 29, 2024 12:54 am

Re: New Job Triggering Zapier Twice (Again)

Post by Waterview » Tue Jul 30, 2024 1:47 am

Can you tell me the recipent name or is it just admin?
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SimproAPITeam
Posts: 831
Joined: Wed May 01, 2024 2:31 am

Re: New Job Triggering Zapier Twice (Again)

Post by SimproAPITeam » Tue Jul 30, 2024 11:20 pm

Thanks Waterview, we've received and replied to your message.
Simpro API Team | Simpro Software Group
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