New simPRO Job Triggering Twice

Posts about the simPRO API. Help/support/how-to etc.
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JenniferM
Posts: 11
Joined: Wed Aug 30, 2023 5:30 pm

New simPRO Job Triggering Twice

Post by JenniferM » Tue Jun 11, 2024 2:28 pm

This is an issue that comes up periodically. It appears that adding a new job in simPRO is triggering all related Zapier ZAPS twice. This is not a Zapier issue; simPRO is sending the trigger for a new job over twice. I'm guessing it would trigger other applications that are integrated with simPRO twice as well.

I'm not sure what has been done in the past to fix it, but it is happening again. I will also put in a support request (which is where I believe this issue belongs), but they always want to pass me off to the developer forum. Hopefully between the two the issue will be resolved quickly.
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Simon Clendon
Posts: 39
Joined: Mon Nov 09, 2020 7:57 pm

Re: New simPRO Job Triggering Twice

Post by Simon Clendon » Wed Jun 12, 2024 12:18 am

I noticed this, too. It started yesterday and is happening for multiple simPRO clients that we look after.
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Simon Clendon
Posts: 39
Joined: Mon Nov 09, 2020 7:57 pm

Re: New simPRO Job Triggering Twice

Post by Simon Clendon » Wed Jun 12, 2024 10:06 pm

The issue seems to be resolved now.
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SimproAPITeam
Posts: 831
Joined: Wed May 01, 2024 2:31 am

Re: New simPRO Job Triggering Twice

Post by SimproAPITeam » Thu Jun 13, 2024 12:17 am

Hi,

Thanks for bringing this to our attention. We are glad to hear it's resolved, and we will keep monitoring it to ensure it stays that way.
Simpro API Team | Simpro Software Group
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Simon Clendon
Posts: 39
Joined: Mon Nov 09, 2020 7:57 pm

Re: New simPRO Job Triggering Twice

Post by Simon Clendon » Thu Jun 13, 2024 9:42 pm

@SimproAPITeam, what was the issue?
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