Webhook calls delay

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owen
Posts: 12
Joined: Tue Oct 24, 2023 4:07 pm

Webhook calls delay

Post by owen » Thu Dec 14, 2023 11:42 am

Hi,

I have an API restful endpoint that normally receives calls from simpro fine however as of last night and this morning, some calls are not getting made?

I have one test job in the system that i am changing the status of however there are no jobs.updated calls being made, none to be seen in the webhook logs provided by SimPro either, is there maybe a delay right now or anything going on?

Thanks
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Sindre
Posts: 493
Joined: Wed Apr 20, 2022 4:51 am
Location: Brisbane

Re: Webhook calls delay

Post by Sindre » Thu Dec 14, 2023 11:29 pm

Hi owen,
There were delays in the webhook deliveries yesterday due to extremely high traffic compared to normal. The queues were back to normal during the night and webhooks should be received immediately this morning.

Regards
Sindre
API Developer | Simpro Software Group
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owen
Posts: 12
Joined: Tue Oct 24, 2023 4:07 pm

Re: Webhook calls delay

Post by owen » Fri Dec 15, 2023 9:14 am

Good to know, thank you for the confirmation!
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