I have only one question. For a quote, the value "IsClosed" represents the archived status of that quote. Please confirm this, if possible. We want to skip all archived quotes when syncing quotes for a company. Will monitoring only this status suffice, or should we combine it with any othe...

An employee named Bunty is assigned to multiple companies. When I fetch the timesheets for Company 10 for 13 July, the response also includes a timesheet from Company 9. This behaviour is expected and is not the issue. The actual issue is that the Schedule Rate is missing from the timesheet data, ev...

Hi everyone,

I get 940 number of rows in 'credit_memo' table for a client in the database but when I check the front end Simpro I am able to see 4000+ records under 'Credit'. Can anybody guide what could be a possible reason behind this difference?

Hi Team, We are consuming the following endpoint from Simpro REST APIs: Endpoint: /api/v1.0/companies/{companyID}/quotes/{quoteID}/attachments/files/ This endpoint responds within 1 second when a quote has 3 attachments. However, when there are 1400 attachments, it takes over 15 seconds to respond f...

Hi team, I'm writing on behalf of https://dongaramarine.simprosuite.com We have an issue where the simPRO API is not returning the correct Job card information. I'm posting the details below: This an employee's times between 8-10 July https://drive.google.com/drive-viewer/AKGpiha6KehZh2TZEOqC7WNqbai...

Hi simPRO team,

When a Quote is accepted online, it doesn't trigger the Quote Edited webhook. Why is this the case? Is there a workaround?

Hi @spolacek,

Thanks for your response, but simpro_schedules is not a table in the database. I checked just schedule and I did not see any "start_time" in it.

Hi SimPRO team, You answered this question before about a database query we had on 28 May: https://apiforum.simprogroup.com/viewtopic.php?f=2&t=2519&p=6755&hilit=abhinav#p6755 Can you check again or direct us to the right resources to check queries on SimPRO's data warehouse? We need thi...

Hi All,

Kindly guide which column and table to be used to get the stage name for any job/ quote etc. I am able to get any job/quote's stage id but I am unable to get the table to match the stage id with the stage name. Looking forward to a suggestion. Thanks.

Hi All,

Need urgent help, in which table in the database can I find the 'Schedule Date' column for any job. Kindly help!!

Regards,
Abhinav