Search found 5 matches

by ciderapple
Tue Aug 20, 2024 10:44 am
Forum: General Discussion
Topic: Linking Assets to Customers
Replies: 3
Views: 5932

Re: Linking Assets to Customers

I'd let this issue drop but it's becoming a problem once more in another scenario. I am looking at the 'Customer asset list report' on Simpro. Even if I filter the report to look for a particular customer I still see ALL the customer(s) array in the report for every company we do work for on that si...
by ciderapple
Wed Jan 24, 2024 12:01 pm
Forum: Feature Requests
Topic: [Released] Turn off email notification for Task Create
Replies: 2
Views: 12663

Re: Turn off email notification for Task Create

This would be an extremley useful feature.

Whilst re-aligning existing work to a task based workflow using the API to create tasks assignees get spammed with all the notifications and it does cause a bit of friction.
by ciderapple
Mon Feb 20, 2023 2:51 pm
Forum: General Discussion
Topic: [Released] Behaviour of Asset Test History API with SiteID
Replies: 1
Views: 3253

[Released] Behaviour of Asset Test History API with SiteID

Whilst testing the Asset Test History API with Postman I have encountered an anomoly with the 'SiteID'. I have found the Site ID does not make any difference to this API call only the Asset ID. I had generated a method to iterate all my Site ID's and their respective assets but by accident when hack...
by ciderapple
Mon Nov 21, 2022 10:58 am
Forum: General Discussion
Topic: Linking Assets to Customers
Replies: 3
Views: 5932

Linking Assets to Customers

I'm struggling to link a Customer to an Asset with data obtained from the API in a consistent way. Through the API I can obtain Assets and a one to one relationship with a site. Through the site I can obtain Customers array but for our business we may have many customers associated with a single sit...
by ciderapple
Tue Oct 25, 2022 4:21 pm
Forum: General Discussion
Topic: Database Map
Replies: 2
Views: 9038

Re: Database Map

The resource quoted on the help pages by jmc2408 is OK but a few typos are annoying. BI Premium does offer suggestions when typing but a diagram showing relationships on the help site would be really useful. Doing select * from any of the tables doesnt help either in exploring column names as many o...