Search found 8 matches

by giggida
Fri Apr 04, 2025 2:33 pm
Forum: General Discussion
Topic: HELP: Can SimPRO integrate with servicechannel.com
Replies: 4
Views: 28442

Re: HELP: Can SimPRO integrate with servicechannel.com

This might be a bit late on this thread, but konexall (https://konexall.com) has this type of an integration.
by giggida
Mon May 13, 2024 5:10 pm
Forum: General Discussion
Topic: Timeline "Work Note"
Replies: 2
Views: 3797

Re: Timeline "Work Note"

This does not appear to be the end point for the work notes in the Activity screen. See the attached images from UI. Thanks!
by giggida
Tue May 07, 2024 3:52 am
Forum: General Discussion
Topic: Timeline "Work Note"
Replies: 2
Views: 3797

Timeline "Work Note"

Within the API, we looking for the timestamp for the 'Work Note' from the timeline after it is updated. Many times there are spelling or other grammar issues that must be corrected before customer views. It appears after the update is completed, the timestamp remains the same there for there is no w...
by giggida
Wed Jun 21, 2023 11:34 pm
Forum: General Discussion
Topic: Updated API response header's index case.
Replies: 4
Views: 8243

Re: Updated API response header's index case.

It appears something has changed almost two weeks ago that broke our API. The headers are now in upper and lower case, yet in this post it clearly states API framework is always in lowercase for consistency. User DEMO herein did all the API work for us and now claims this is the reason it no longer ...
by giggida
Tue Dec 20, 2022 7:10 pm
Forum: Feature Requests
Topic: [Released]Unable to filter data of Timeline with a query string.
Replies: 4
Views: 7916

Re: Unable to filter data of Timeline with a query string.

Hi giggida, The timeline endpoint is very basic in it's current version. It only provides a list view of entries without the possibility to get a specific timeline entry or search for records with specific values as you asked about. Instead of querying the timeline directly can you query jobs that ...
by giggida
Tue Dec 20, 2022 5:35 am
Forum: Feature Requests
Topic: [Released]Unable to filter data of Timeline with a query string.
Replies: 4
Views: 7916

Re: Unable to filter data of Timeline with a query string.

Please note "Demo" is our development team. Our customers require our technicians update their SAS systems (Service Channel, Corrigo, Ecotrak) in real time when they Arrival and Completion a trip on a Job/WorkOrder. Since our technicians work inside Simpro, we need to use Simpro to update ...
by giggida
Wed Aug 31, 2022 5:56 pm
Forum: General Discussion
Topic: Jobs by Customers and ModifiedDate
Replies: 1
Views: 2346

Jobs by Customers and ModifiedDate

We are currently facing an issue of pulling too much data and taking too long to pull such data. We would like to limit the Jobs for specific customers (approx 10 customers) that have a DateModified of NOW()-45min.

Can you please assist with the proper call to do so?

Thank you!
by giggida
Thu Jun 02, 2022 5:07 pm
Forum: General Discussion
Topic: Job Attachments
Replies: 3
Views: 3935

Job Attachments

I am using a dev company to assist me in extracting the 'Attachments' from a Job and post to a third party software.

What is the method to extract the ACTUAL attachment itself?

I hope I am asking the right question here :D